With so much uncertainty at the end of the year, i’m not quite sure of what to make with the excess of business we have at the moment.  With only a slight push for more business we’ve been inundated with a dozen new leads, as well as a constant flow of our current clients.  The no problem attitude is beginning to bite us in the ass, as most of our clients expect immediate response to all their problems, small or large. Its so bad, that even today a client of a client called and basically yelled at us, asking us why their request hasn’t been done yet.  Its still all new to me, and i know of a couple different way to respond to these people, but i still don’t know which is the right way, for moral sake, and for financial sake.  Lets hope that February will reveal some answers.

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